By Thomas W. Malone, Kevin Crowston, George A. Herman
The imaginative and prescient of the MIT strategy guide venture is the production of a systematic and strong approach to organizing and sharing company wisdom. Organizing company wisdom: The MIT technique instruction manual provides the most important findings of a multidisciplinary learn workforce at MIT's Sloan university of administration that has labored for over a decade to put the basis for simply any such complete process. It does so via targeting the method itself. The booklet proposes a suite of basic ideas to steer research and a category framework for organizing wisdom, and describes the publicly on hand on-line wisdom base constructed by way of the venture, which incorporates a set of consultant templates and particular case examples to boot as a collection of software program instruments for organizing and sharing knowledge.Organizing company wisdom: The MIT approach guide contains twenty-one papers, a few formerly released and a few showing for the 1st time, that experience pop out of this decade-long undertaking. jointly, they shape a complete and coherent imaginative and prescient of the way forward for wisdom association. The instruction manual is geared up into 5 elements: an advent and review; the presentation of a idea of strategy illustration; "Contents of the method Repository"; "Process Repository Uses," which provides examples from either examine and perform; and a end, which maps the development up to now and the demanding situations forward.
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Acknowledgments Parts of this chapter appeared previously in Malone, Crowston, Lee, and Pentland (1993). The work was supported, in part, by the National Science Foundation (Grant Nos. IRI-8903034, IRI-9224093, and DMI-9628949) and the Defense Advanced Research Projects Agency (DARPA). ’’ The software described in this paper is the subject of pending patent applications by MIT. We would like to thank Marc Gerstein, Fred Luconi, and Gilad Zlotkin for their long-term contributions to many aspects of this project.
For example, some of today’s ‘‘best practice’’ databases support cross-fertilization across industries within the same business function, but we do not know of any others that would support the kind of cross-fertilization across business functions (from purchasing to human resources) described above. Since coordination processes are often those most susceptible to being changed by information technology, a particularly important use of this approach is to use generic knowledge about alternative coordination mechanisms to generate new process ideas.
In a sense, of course, these two approaches are formally equivalent: anything that can be done in one could be done in the other. The two approaches can also, quite usefully, coexist in the same system. The process-oriented approach we are describing, however, appears to be particularly appropriate for the analysis and design of business processes. 3 Summary display showing specializations of the activity ‘Sell something’. ]’) are ‘‘bundles’’ that group together sets of related specializations.
Organizing Business Knowledge: The MIT Process Handbook by Thomas W. Malone, Kevin Crowston, George A. Herman