Business process management : a rigorous approach by Martyn A. Ould PDF

By Martyn A. Ould

ISBN-10: 0929652274

ISBN-13: 9780929652276

ISBN-10: 162870263X

ISBN-13: 9781628702637

ISBN-10: 1902505603

ISBN-13: 9781902505602

Re-engineering or growing new enterprise tactics or organisational buildings?

Need to spot IT ideas regarding workflow, record administration or company procedure administration platforms?

Preparing approach definitions meant for a top quality administration approach?

If the answer's ‘yes’ to any of those questions, then you definately want a replica of Martyn Ould’s company method administration: a Rigorous procedure.

Businesses have to adapt consistently with a purpose to stay aggressive, yet are usually held again by means of static IT platforms that are not designed to alter with the company. The problem is to create platforms that could. company technique administration (BPM) is a vital rising expertise that overcomes this challenge. With the arrival of the expertise, new tools are required to use it successfully.

Riva is a pioneering technique addressing the main rising know-how of commercial procedure administration that's business-focused. it's a procedure for designing, modelling, analysing and recording company approaches. it's approximately modelling organisational behaviour in a manner that's revealing and communicative, displaying precisely what techniques there are and the way they have interaction. The structure is derived from an figuring out of what enterprise the service provider is in, instead of its present constitution or tradition. as soon as the structure is known, it turns into obvious what's required from the IT structures assisting those procedures.

The kinds of technique types that Riva generates are designed to be of actual sensible use in a few BPM events, no matter if that’s the reengineering or re-design of industrial methods and operations in a thorough switch or for development in an incremental swap or someplace in-between.

The equipment defined in enterprise approach administration: a Rigorous process paintings on a company point, yet they're IT oriented, making it crucial interpreting for either IT humans thinking about knowing enterprise techniques as a primary step in constructing requirement for IT and BPM options, and for business-focused humans curious about necessities definition, or engaged in technique development or technique layout paintings.

Business technique administration: a Rigorous method is an in-depth sensible consultant divided up into components. the 1st builds up the speculation, with plenty of examples from actual existence, whereas the second one places the idea into motion, displaying use in approach discovery and definition, analysis and development, layout, aid and enactment.

What makes this publication diversified?

* With its roots in enterprise thought, instead of software program improvement, the Riva process has won a name for addressing the company elements of techniques in a fashion that's available through the typical person, while giving the analyst robust instruments for procedure knowing, analysis and layout.

* Riva is a pioneering process addressing the foremost rising know-how of commercial procedure administration.

* Riva addresses present matters over the standard of aid given by means of IT structures to a enterprise and the recognized must be in a position to signify and examine enterprise tactics in a rigorous model.

* trouble approximately enterprise methods has develop into extra popular within the wake of elevated curiosity in BPR, TQM (Total caliber administration) ISO 9001, and permitting applied sciences reminiscent of ERP and workflow management.Business technique administration: a Rigorous method can help.

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Extra resources for Business process management : a rigorous approach

Sample text

Each has their own responsibility. Some roles are carried out by individuals: Martyn Ould is (carrying out the responsibility of) the author of this book. Other roles might be carried out by a group of people: the responsibilities of the Accounts Department are carried out by the people who work in the Accounts Department. Finally, a role has the things necessary to do its actions. They can include its physical environment, work in progress, materials, resources in various forms, and tools. We shall call these the role’s props.

The process was that of deciding on the portfolio of products in which they would fund investment, and the process of developing a new product within that overall planning process. They already had a short verbal description of the proposed new process and we used the methods described in this book to capture those processes completely. In addition to giving them greater understanding through the analysis, the method gave them a clear diagram which then went into their Procedures Manual. It also filled in many gaps in the textual description, which only became apparent when the process was explored using Riva’s rigorous notations and method.

If our computer systems are to reflect this they must support groups more directly. In the last two decades software packages have appeared under the title Workflow Management (WFM). Their architecture recognizes that people who connect to the system are working jointly on a case, and so that architecture must support the flow of a case from person to person. They have recognized that organizational activity is more than a set of individuals manipulating data, and is better seen as a flow of work items between collaborating individuals.

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