Get Transparency: how leaders create a culture of candor PDF

By Warren G. Bennis, Daniel Goleman, James O'Toole, Patricia Ward Biederman

ISBN-10: 0470278765

ISBN-13: 9780470278765

In Transparency, the authors?a powerhouse trio within the box of leadership?look at what conspires opposed to "a tradition of candor" in enterprises to create disastrous effects, and recommend ways in which leaders can in achieving fit and sincere openness. They discover the lightning-rod proposal of "transparency"?which has quick turn into the buzzword not just in company and company settings yet in executive and the social quarter as well.Together Bennis, Goleman, and O'Toole discover why the containment of fact is the dearest held worth of some distance too many agencies and recommend functional ways in which agencies, their leaders, their contributors, and their forums can in attaining openness. After years of dedicating themselves to analyze and thought, in the beginning individually, and now together, those 3 management giants show the multifaceted value of candor and exhibit what promotes transparency and what hinders it. They describe how leaders usually stymie the circulation of knowledge and the structural impediments that preserve details from getting the place it must pass. This important source is written for any organization?business, executive, and nonprofit?that needs to in achieving a tradition of candor, fact, and transparency.

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Groupthink-driven decisions are the downside of a dynamic every organization seeks to build: group cohesiveness and pride in belonging. The paradox here is that the very cohesiveness that can make such tight-knit groups highly effective can shade over into a clubby sense of entitlement and superiority. This can lead members to believe that the group can do no wrong— that stretching rules to achieve its goals is, for them, permissible. Just such overweening in-group pride was at play in many of the regrettable corporate scandals of recent years.

Whether the candidates like it or not, a culture of candor has been thrust upon them. c02 3/26/08 9:06 AM Page 45 2 JAMES O’TOOLE SPEAKING TRUTH TO POWER The truth that makes men free is for the most part the truth which men prefer not to hear. —Herbert Agar, A Time for Greatness (1942) In 2002, Enron’s Sherron Watkins, WorldCom’s Cynthia Cooper, and the FBI’s Coleen Rowley were recognized as Time magazine’s “Persons of the Year” for courageously bringing news to the men at the top of their respective organizations that those leaders preferred not to hear.

Blogs can blindside and cause damage to companies as well as individuals. 15 Within hours, videos showing how to pick the locks appeared on several blogs. 8 million people. Faced with this electronic tsunami, Kryptonite announced little more than a week later that it would replace the flawed locks. The estimated cost? Ten million dollars—almost half of the company’s projected earnings for the year. No leader can afford to ignore such a force. Even when damaging information is first revealed by the traditional media, the public’s emotional response seems to be heightened somehow in the blogosphere.

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Transparency: how leaders create a culture of candor by Warren G. Bennis, Daniel Goleman, James O'Toole, Patricia Ward Biederman

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