By Felice Davidson Perlmutter
ISBN-10: 0195137078
ISBN-13: 9780195137071
Managerial supervisors are these individuals who supervise direct provider employees, who oversee human carrier courses, and who practice macro perform projects of their firms each day. they don't seem to be scientific supervisors who oversee the therapy elements of direct perform, nor are they directors on the government point. coping with Human assets within the Human prone is the 1st publication to deal with the demanding situations dealing with the customarily under-appreciated managerial supervisors who oversee and supply an important organizational constitution for paintings that happens in human carrier around the country.According to authors Perlmutter, Bailey, and Netting the profitable managerial manager has to be capable of create and advance the organizational tradition within which client-centered perform can happen, stability the calls for of administrative management with these of employees who see consumers, hold a client-centered concentration amid the paradoxes that come up within the procedure, and hold a fit expert presence. coping with Human assets within the Human provider presents precious information to scholars of management and to practitioners at the many tricky matters that come up for the managerial supervisor.Special beneficial properties· Identifies the paradoxical nature of modern-day human provider setting· offers sensible, readable chapters with rapid purposes· makes a speciality of the way to be an efficient manager and encourages self sustaining pondering· comprises an in depth reference record for added interpreting· Written by means of authors with years of expertise in a number of settings
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Extra info for Managing Human Resources in the Human Services: Supervisory Challenges
Example text
At the same time, the issue of strategic decision making as an important aspect of leadership is receiving increasing attention (Gummer, 1997). “The key role that intellectual ability plays in strategic decision making highlights the fact in the post-industrial era, the success of a corporation lies more in its intellectual and systems capabilities than in its physical assets” (p. 87). An example of proactive leadership and strategic decision making in a very complex system can be found in a major metropolitan Health Department in which the Commissioner of Health took the initiative in designing a unique response to the newly developing managed care environment.
In the situation with Ms. Taylor and Mr. Brooks, sexual harrassment was involved. In other situations, physical violence and emotional abuse occur (Bray, 1995). We now turn to a situation in which a supervisory manager faces issues of workplace violence or abuse. Nathan Jones receives a complaint from a patient about Delores Smith, a hospital social worker whom he supervises. The patient alleges that Ms. Smith became argumentative and belligerent when she complained about Ms. Smith’s delay in returning her calls.
In addition, the managerial supervisor must be aware of boundaries established in state credentialing laws so that only persons with appropriate licenses perform those tasks designated by law. Keeping up with change on these various levels is not easy, but is essential to effective contemporary human service management. WHAT CAN A MANAGERIAL SUPERVISOR DO? Based on the professional challenges just discussed, we believe that there are ways that managerial supervisors can be more effective. First, it is essential to create an organizational culture that both unites diverse professionals and supports and recognizes their unique expertise.
Managing Human Resources in the Human Services: Supervisory Challenges by Felice Davidson Perlmutter
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