Download e-book for kindle: Making the e-Business Transformation by Peter Gloor (auth.)

By Peter Gloor (auth.)

ISBN-10: 1447107578

ISBN-13: 9781447107576

ISBN-10: 1447111958

ISBN-13: 9781447111955

Read this booklet and you can not just comprehend WHY e-Business is key to the ongoing good fortune of your company but in addition how one can comprise it into your business.
Four key questions are requested inside of Making the e-Business Transformation:
- How do you remodel your present company into an e-business?
How do you cross approximately introducing e-business into your Company?
- What are the main permitting technologies?
- What instruments are had to successfully deal with area and approach knowledge?
e-Business and e-Commerce is a revolution pushed by way of IT. whereas pcs and laptop networks were round for the final 50 years, it's only within the final 5 that they have got chanced on their manner into daily life. This booklet indicates you the way to harness the ability of the recent applied sciences to remodel your online business into an e-business corporation that allows you to reach the e-commerce economy.

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Additional resources for Making the e-Business Transformation

Example text

Although everybody can open an Internet mall on a PC, size still remains critically important to success on the Web. Economies of scale, brand awareness and the wish of consumers to join Web communities with the largest number of users all favour size and rapid growth. Consumers have to invest in learning to use a particular Web site. They want to minimize that investment by getting as few Web sites as possible to cover as many needs as possible. The Web was also touted as the death of the middlemen.

They could integrate their own offerings with vendors of other services such as banking, gift shops, etc. ). These are just a few simple examples to give a faint glimpse on what businesses are doing today to harness the potential of e-business. Finally, it will depend on the creativity and the willingness to break new grounds of each individual enterprise, to become the leader in its field, or even to venture out into unknown grounds and define a new business field of its own. 2 Business process outsourcing over the Web Once business processes have been reengineered to fit the e-business environment, they need to be implemented.

An IT-based helpdesk system requires defined procedures and defined response times. It is possible to introduce service-dependent billing. The status of each incident can be checked. If the organization changes, helpdesk flow can be easily adapted. The unified user interface enables simple direct access to case information for end users and helpdesk staff. "Turnfng' business into e-business Infrequent process sImple (unstructured) process team process monolithoc applocatoon des'lln ~ ~ ~ • • Process Narne: Process description: Technology: Advantages: infrequent process ~ simple (unstructured) process 0( team process 0( monolithic application design ~ Process Narne: Process description: ) 37 very frequenl process complex (hoghly strudured) process process extend,ng belWeen companieS component-based applocatoon deSIgn a ~ Customer call centre The call centre agents accept calls and enter the incidents into the IT system.

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Making the e-Business Transformation by Peter Gloor (auth.)

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