Download e-book for iPad: E-Mail Rules: A Business Guide to Managing Policies, by Nancy Flynn

By Nancy Flynn

ISBN-10: 0814427103

ISBN-13: 9780814427101

ISBN-10: 0814471889

ISBN-13: 9780814471883

Electronic mail administration is a very critical company factor within the post-Enron, company fraud weather, with many felony and retention issues relating to a company's digital files. "E-Mail ideas: A enterprise consultant to coping with rules, safety, and felony concerns for email and electronic communique" presents readers with a sensible, functional, process for dealing with every thing that is available in and leaves their businesses' desktops from transaction info, to alternate secrets and techniques, and private files. "E-Mail principles" additionally is helping enterprise humans to maximise the effectiveness in their process by means of contemplating electronic mail as a severe enterprise device and gives readers with a pragmatic procedure for dealing with and preserving digital capital. It comprises dialogue of all of the comparable applied sciences like immediate messaging, Listservs[registered], and on-line chat.

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Additional resources for E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication

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Sending free electronic greeting cards to coworkers via the organization’s e-mail system. Yes No 8. Sending coworkers e-calendars featuring female and male swimsuit models. Yes No 9. Giving administrative assistants access to all employees’ e-mail accounts, so messages may be checked during vacations and absences. Yes No Yes No 10. Allowing employees to e-mail nonreligious inspirational messages to colleagues. What Your Responses Mean Because employee e-mail conduct should be regulated, your organization may need to enact rules addressing many (or all) of these situations.

Our rating of you as a customer is: Ignorant and enjoys it. Sincerely, Customer Service Imagine the impact this type of ‘‘customer service’’ would have on your organization’s reputation and bottom line. Is it possible your employees are insulting, defaming, harassing, or otherwise offending customers and vendors via e-mail? Couple content rules with employee education to ensure that electronic communications (external and internal) are as clean and clear as they are safe and secure. What Constitutes Appropriate Online Content?

Just as few speakers appreciate having their grammar corrected publicly by coworkers, there are not many e-mail writers who would enjoy receiving an unsolicited critique of their electronic writing. Leave that job to management or the professional writing coach your employer brings on board to help employees polish their electronic writing skills. 21. Treat others as you would have them treat you. If you receive someone else’s e-mail by mistake, don’t trash it. Hit ‘‘reply’’ to redirect it to the sender, along with a brief note about the mix-up.

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E-Mail Rules: A Business Guide to Managing Policies, Security, and Legal Issues for E-Mail and Digital Communication by Nancy Flynn

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