Get Advances in Speech Recognition: Mobile Environments, Call PDF

By William Meisel (auth.), Amy Neustein (eds.)

ISBN-10: 1441959505

ISBN-13: 9781441959508

Advances in Speech acceptance presents a discussion board for today’s speech know-how leaders – drawn from deepest company and from educational associations worldwide – to debate the demanding situations, advances and aspirations of voice know-how, which has turn into a part of the operating equipment of daily life for shoppers, firms and healthcare services either within the army and within the deepest quarter. This anthology is split into 3 sections – cellular environments, name facilities and clinics – representing the study findings of over 30 specialists: speech engineers, procedure designers, linguists, IT (information know-how) and MIS (management info platforms) experts. Advances in Speech attractiveness is brought through speech icons Judith Markowitz and invoice Scholz who together wrote the book’s foreword. The publication ends with a robust coda by means of Jim Larson, who brilliantly forecasts in his epilogue the guarantees and, occasionally, the perils of complicated speech popularity expertise. Advances in Speech popularity is an invaluable booklet for speech software program builders, speech engineers and others within the box of speech technology.

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Extra resources for Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics

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But even in this case, information can be delivered as text for later use. The issue is what best serves the user. 5 Universality Ideally, a speech interface should be consistent across applications and platforms. Consistency has been key in driving the acceptance of GUI interfaces; pointing and menu selection, for example, is a familiar process despite many different details. Today, that consistency is lacking for voice interfaces. It is one experience to call to get directory assistance, for example, and quite another to call a contact center and be presented with a menu, and yet another to dictate a text message.

Further, a system interpreting the statement can take advantage of the personal nature of the mobile phone to have context on the user, among other things, where they are, who their contacts are, and what they have said before. Further, SWYW has a built-in constraint. It is implicitly a command. One wouldn’t start dictating an email or text message in response to “say what you want,” but would more likely say “dictate a message” or “send an email to Joe” first. Today’s systems require such a hint.

One is the conventional voice channel, and the other the data channel. The data channel supports multimodality more easily, since it can display, for example, a list of options in response to a voice request. The voice channel can deliver some information as text by email or text message if properly set up, but this is hardly interactive. Switching from a voice interface on one “voice site” by a phone call to a voice interface on another can result today in a much different experience. Automated directory assistance services over the voice channel can be reached from any phone, and are becoming widely used.

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Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics by William Meisel (auth.), Amy Neustein (eds.)

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