By McKinsey & Company Inc., Tom Copeland, Tim Koller, Jack Murrin
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Extra info for Valuation Measuring and Managing the Value of Companies
Source: Adapted from DETR, 1998a. 2, the impact of Best Value has been primarily positive. Research carried out by Davies and Girdler (2000) and Nichols and Robinson (2000) has shown that Best Value is encouraging market testing and that public sport and leisure providers are actively seeking partnerships to assist with the delivery of their services. In many cases, this is leading to investment in facilities, particularly if the public sector goes into partnership with the commercial sector. In addition, there has been a re-focus on the social objectives of sport and leisure and increased consultation to bring about increased accountability.
However, whether or not it is a profession, there is no doubt that public sport and leisure managers have become increasingly competent, innovative and skilled in the way that they manage their services. In short, the management of these services has become increasingly professional in its approach to delivery. Employees are becoming increasingly qualified in management at both undergraduate and postgraduate level, which inevitably leads to an industry in which staff at all levels are appropriately trained, not just in technical skills, but also in the skills necessary to manage the service effectively.
This creates a group of non-using stakeholders who are more likely to be concerned with the cost of provision, rather than the content or quality of the service provided. This is likely to conflict with the requirements of those who actually use the service. Objectives Public sport and leisure providers are required to deliver services that meet two sets of objectives. The first set are operational, concerned with such areas as costs, staff turnover, programming and revenue generation. Local authorities, however, have a second set of social objectives.
Valuation Measuring and Managing the Value of Companies by McKinsey & Company Inc., Tom Copeland, Tim Koller, Jack Murrin